Mission

Invisible Journeys is an independent, UK-based non-profit evidence platform quantifying the hidden social, fiscal, and environmental costs of the global delivery economy.

The initiative builds on 30 months of research, including 18 months of field investigation and over 65,000 timestamped data records.

about

SDG Alignment Across Stakeholders

The joined figure provides a clear, side-by-side comparison of how different stakeholder groups (riders, consumers, platforms, compliance actors, and society/environment) align with each of the 17 Sustainable Development Goals (SDGs). The grouped bars enable the identification of variations and overlap between stakeholder perspectives, highlighting both areas of convergence and potential points of tension.

Research Overview

Invisible Journeys Limited (Company No. 16358532) operates as a non-profit organisation. Research activities are self-funded and independent, combining manual data logging, GPS verification, Freedom of Information requests, cost and emissions analysis, and qualitative field interviews.

• 65,000+ timestamped records

• 18 months of field investigation

Data-Driven Estimates of Annual Hidden Costs of Food Delivery


UK and Global, 2024 baseline;
2027 projected at 8% CAGR

Estimates include earnings gaps (including tax and NI shortfalls), Scope 3 carbon liabilities, and externalities related to waste.

Key Findings

United Kingdom (2024)

• Unreported liabilities: ~£1.1 billion per year
• Estimated delivery market GMV: £14 billion
• Approx. 230,000 workers affected;
70,000 dependants (children)
• ~800,000 tonnes CO₂ unaccounted

European Union (2024)

• Unreported liabilities: ~£2.5 billion per year
• Estimated delivery market GMV: £31 billion
• 513,200 workers affected
• Over 170,000 children are indirectly impacted

Global Impact (2024)

• Unreported liabilities: ~£32 billion per year
• 6 million workers affected
• Global annual tax shortfall: ~£14 billion
• ~20 million tonnes CO₂ attributed to delivery sector

Socio-economic Context

• Case data show £20 gross → ~£7 net after operating costs.
• The self-employed and worker models externalise unpaid time, mileage, and risk.
• Negative cross-impact across all 17 UN SDGs.

Curated Figures from the Confidential Working Draft


The complete working draft is available upon request under mutually agreed confidentiality terms.

Delivery Economy Review (DER) Framework

DER is a proposed two-year validation and audit mechanism that replaces self-reported platform metrics with worker-sourced, verifiable data.

DER delivers investor-grade sustainability datasets and operational governance tools for policymakers and industry leaders.

Functional Layers

Data Layer: empirical worker data
Ethics Layer: pay, safety, and human rights
Risk Layer: fiscal, environmental, and reputational

Objectives

• Scope 3 last-mile emissions validation
• Quantification of uncollected fiscal liabilities
• Comparative auditing cycles every 5–10 years

Expected Outcomes

• Audited data for public and private governance
• Evidence for employment and fiscal reform
• Enhanced accountability in delivery-sector systems

Stakeholders and Integration Pathways

Public Sector & Policy

DER provides a reference model for transparency and audit alignment across fiscal, labour, and environmental governance structures. Applicable at national and regional levels.

Technology & Implementation Partners

Partnerships may include digital design, platform architecture, data security, and ethical deployment aligned with sustainability and public-interest standards.

Civil Society & NGOs

DER datasets provide evidence for advocacy, reform, and social equity initiatives within the delivery workforce.

Academic & Research Institutions

Provides a validated data structure for comparative research and analysis of social and economic governance systems.

Pilot & Partnership Model

Proposed 3–6 month pilot:

• Develop a basic minimum viable platform that combines data collection, the DER Index dashboard, and stakeholder reporting tools.

• Invite 300–500 participants from two or three cities or via a partnered delivery platform.


Confidential Working Draft - September 2025
Document Provenance and Ownership (link)
Transparency Note: Background and Development (link)

Invisible Journeys' Role

Methodology and governance lead responsible for research design, stakeholder engagement, and policy reporting.

Technical Partner Role

Responsible for platform build, architecture, and security, ensuring ethical and transparent operation.

Pilot Outputs

• DER Index prototype
• Stakeholder reporting toolkit
• Recommendations for scale-up (2–10 year governance cycle)

Positioning Statement

Based on precedents and sectoral insights, the confidential working draft proposes a formal review and governance framework (DER) to guide evidence-based interventions aligned with existing climate, labour, and economic policy objectives.

Organisational Structure & Legal Notice

Invisible Journeys Limited is a registered non-profit company (Company No. 16358532) and retains ownership of all intellectual property associated with the Delivery Economy Review (DER). Refined Compliance is a separate, future commercial entity not yet registered, providing interim hosting for this webpage under refinedcompliance.com

Hosting Disclaimer: This website is temporarily hosted under refinedcompliance.com for technical convenience only. All rights, data, and IP remain the property of Invisible Journeys Limited.

Once Refined Compliance is incorporated, a formal hosting and service agreement will define the boundaries of collaboration, ensuring continued transparency and independence.

Mission Statement and Strategic Approach

Our findings expose systemic social, environmental, and fiscal liabilities within platform-based delivery sectors.

• As of 2024, novel data-driven estimates value the sector at £1.1 billion in the UK and £32 billion globally.

• These figures are projected to rise to £1.4 billion and £40 billion, respectively, by 2027.

Behind these numbers, more than 2 million children are already directly affected worldwide, and many delivery workers continue to earn incomes below the poverty line.

These liabilities intersect with public health, transportation, labour rights, environmental impact, and social cohesion.Current governance and enforcement frameworks do not fully address these structural risks.

Through principled cooperation and concrete policy instruments, we can build a fair, transparent, and sustainable delivery economy, one that reflects technical precision and moral responsibility.

Advisory, Research Integration, and Mission Engagement

Refined Compliance supports the application of Invisible Journeys’ research through evidence-based advisory and governance design, ensuring operational translation of the Delivery Economy Review (DER) Framework into real-world regulatory and ESG contexts.

Advisory services are delivered independently under Refined Compliance — the trading identity of Róbert Izsák, operating on a self-employed basis in the United Kingdom.

For full service domains, please visit https://www.refinedcompliance.com (link).

Invisible Journeys' granular data demonstrates how verified evidence becomes a strategic asset for policy, business, and civic actors. We invite constructive engagement: your perspective matters.

Engage with Our Work

Stakeholder Contribution and Strategic Partnership


If you wish to support this work, you may contribute via our official fundraising page. Donations are received and administered by Invisible journeysLimited (Company No. 16358532 Journeys), a UK-registered non-profit company limited by guarantee.

Donations are received and administered by Invisible Journeys Limited and used solely to advance the Delivery Economy Review (DER) research, pilot activity and public-interest dissemination.

For your convenience, the nearby QR code links to the official fundraising page for Invisible Journeys.

Participation is entirely optional and does not imply endorsement, partnership, or formal commitment.

For full details on how donations are processed, stored, refunded, and accounted for, please read our Donations — Full Terms page or contact us via invisible-journeys [at] refinedcompliance.com for assistance.

Donations — Full Terms



We recognise that some stakeholders cannot engage actively. However, if you share our goals—protecting human rights and addressing climate impact—or wish to offer symbolic or confidential support, you may do so through our official fundraising page.

Where online contributions are impractical, bank transfer details can be provided on request.

Scan the QR code to open the official fundraising page:

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QR Link to Invisible Journeys Fundraising Page